Shipping Terms

About AnnaKastle

We do ship Worldwide.

Combine shipping available and Free Ship worldwide under 1KG, 1000G (2.2 lb) weight
The shipping weight of all products in AnnaKastle is measured in G (gram).

1. Standard Shipping

All items are delivered using a registered postal service in South Korea.
We can deliver to home, work and PO Box addresses.
This service need a signature of the receiver (except PO Box), so if you are not available when your post man try to deliver, then they may keep your item in their office.
Then, you should contact your post office with the tracking number we provide if you find any arrival notice from your post office.

The final shipping cost is depends on the exact weight of the goods.
Excess shipping cost will be refunded to you once delivery.

Shipping time

Asian countries – 5~14 days delivery
US / Canada/ Australia/ most of European countries – 12 ~ 21 days delivery
France / Italy / Russia / Belarus / Ukraina / Azerbaijan and ect. – 2~ 3 weeks delivery
Mexico / Brazil/ Argentina / Chille and ect. – 3~4 weeks delivery

The above delivery times are suggestions only. Anna Kastle does not guarantee delivery within a set time period. If the item is delayed or does not reach you within the period suggested above, please advise us and we will track the status of the item for you.

2. Express Shipping

We provide express shipping service as well.
For this expedited shipping service, we will charge $20.00 – $30.00 additionally.
Normally we use FedEx or EMS service. For this service, we need to know your street address that you can receive the item.
We can’t accept PO Box address for FedEx service.
Also your contact number needed, if FedEx man fail to deliver your parcel, then they will contact you thru the number that you informed.

FedEx or EMS delivery will takes 3~ 7 days worldwide normally.